Call Center

Outsource provider for Quality Customer Sales and Service

Multi-Channel Call Center Solutions-Deliver Voice, Chat & Email

Wakabayashi call Center service is a provider of call center outsourcing solutions. We provide and deliver voice, live chat, and email support- all of which have been recognized by the call center industry, clients and partners for quality in customer service and sales. With over 10 years experience in the call center industry, the founders have catered its service for business and organizations of varying sizes from industries across the board.

We provide a strategic outsourcing option, delivering skilled people and industry- leading technology to all clients in need of call center services. With a variety of customizable solutions, Wakabayashi's call center subsidiary is undoubtedly a leader in the call center industry.

Wakabayashi call center offers small-to-midsize inbound/outbound call center and enterprise solutions which include: Outbound Sales/appointment Scheduling, Direct Response, Conference & Registration, Toll Free Customer Service, Live Web Chat, Email Response, Live Receptionist, 24-Hour Help Desk, and Emergency Response. Our enterprise solutions include: telesales and customer acquisition, customer care, and retention along with web based customer care.

Regardless of the business need, our call center service can be customized to fit your organization, making our company an effective outsourcing option. Our multichannel call centers include a large pool of qualified, fully trained, sales-focused and web enabled inbound/outbound call center agents. Wakabayashi's call center agents focus on increasing sales generated by your marketing campaigns or website, while simultaneously tending to your customers with the care and attention you would expect from your own employees.

Taking a multi-channel approach to your customer service and sales strategy will enable your customers to reach you through the communication means of their choice. By combining our call center solutions, you can ensure you will never miss an opportunity to connect with your customers. With our call center outsourcing services, you will experience higher conversion rates, increased sales, and more satisfied customers, ultimately translating to repeat purchases and loyal customer relationships. Our inbound / outbound call center services will help you drive your sales and garner substantial marketing utility.